logo
Website A/B Intelligence

A winner tells you what performed better. Behaviour tells you why.

Compare heatmaps and behavioural patterns across page variants so your team can understand what changed in the customer experience, not just the final conversion result.

Available now
For CRO, digital, ecommerce, campaign and optimisation teams.
CONTROL
VARIANT
A/B BehaviourCompare how engagement changes
The business problem

Traditional A/B testing identifies winners but can leave the behavioural explanation unanswered

A variant may outperform the control, but the result alone does not show which content, CTA placement or layout change influenced behaviour. Without that context, teams can struggle to apply the learning to future tests and page design.

What teams struggle with

  • Conversion results do not explain changes in attention.
  • Teams can miss why one layout guides users more effectively.
  • Winning tests may produce limited reusable learning.
  • Different behavioural patterns can be hidden inside similar conversion outcomes.
The CRMx solution

CRMx adds visual behavioural evidence to the A/B testing conversation

CRMx Website A/B Intelligence helps teams compare clicks, scroll behaviour and interaction patterns across variants so they can understand how design changes affected the customer experience.

Feature
Business Benefit
Side-by-side heatmap comparison
See how interaction patterns change between control and variant.
Click distribution analysis
Understand whether customers focus on the intended elements in each version.
Scroll comparison
See whether one variant encourages customers to reach more important content.
Behavioural context
Explain performance differences using observed interaction rather than assumptions.
Device and OS dimensions
Add technical context to behavioural differences where useful.
Reusable learning
Carry behavioural findings into future landing pages, campaigns and tests.
Business impact

Make every A/B test more useful than a single winning percentage

Understand why one experience works better.
Improve the quality of future hypotheses.
Create more reusable optimisation learning.
Explain test results to stakeholders visually.
Identify interaction changes even when conversion differences are small.
Make CRO decisions with greater confidence.
Where teams use it

Practical use cases

CTA placement tests

See whether moving or redesigning the primary action changes customer behaviour.

Hero tests

Compare how different headlines, imagery and value propositions affect engagement.

Layout tests

Understand how content order changes scrolling and interaction.

Campaign landing pages

Add behavioural evidence to conversion testing for CRM and paid campaigns.

Why CRMx

Move from reporting to understanding

CRMx is designed to help teams understand the customer behaviour behind the metric, communicate it clearly and use it to make the next experience better.

Adds behavioural explanation to standard test outcomes.
Makes results easier to understand visually.
Helps teams turn individual tests into reusable learning.
Can be combined with CRMx session recordings for deeper investigation.
Frequently asked questions

Questions teams ask before getting started

Does CRMx replace our A/B testing platform?

No. CRMx adds behavioural intelligence that helps explain how customers interacted with the different variants.

Can CRMx help if the conversion difference is small?

Yes. Behavioural comparison can still reveal important differences in attention, clicks and scroll depth.

Can we use session recordings with A/B analysis?

Yes. Session recordings can add journey-level context to the aggregate behavioural patterns.

Understand why your winning variant actually won

Book a CRMx A/B Behaviour Intelligence demonstration and turn every test into richer optimisation learning.