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Oracle Eloqua

Add visual email intelligence to your Oracle Eloqua campaign reporting

Help campaign and marketing operations teams understand which parts of the email attract engagement, where attention drops and what should change in the next campaign.

Technical compatibility assessment required
Technical compatibility assessment required before implementation.
Designed for Eloqua marketing operations, campaign and lifecycle teams.
Email HeatmapVisual CTA and content engagement
The business problem

Link reporting alone does not always explain how the email experience performed

Eloqua teams can have detailed campaign and click reporting while still struggling to communicate the visual story behind performance. A list of clicked links does not immediately show whether the message hierarchy worked, whether customers favoured one placement, or whether the primary action earned enough attention.

What teams struggle with

  • Campaign data can be difficult for creative stakeholders to interpret.
  • CTA performance needs visual context to support stronger design decisions.
  • Complex emails can generate engagement without guiding customers clearly.
  • Post-campaign reviews can become reporting exercises rather than optimisation sessions.
The CRMx solution

CRMx makes email engagement easier to see, explain and act on

CRMx Email Heatmap Intelligence is designed to give Eloqua teams a visual way to review campaign behaviour, understand content performance and carry stronger learning into future email design and campaign planning.

Feature
Business Benefit
Visual engagement heatmaps
Make email behaviour easier for CRM, creative and leadership teams to understand.
CTA performance intelligence
See whether the most important campaign actions are receiving the attention they deserve.
Content hierarchy analysis
Understand which content areas are attracting customers and which are being overlooked.
Click ranking
Quickly identify the strongest and weakest areas of engagement.
Campaign comparison
Use visual evidence when comparing creative approaches or campaign versions.
Optimisation-focused reporting
Turn campaign results into practical recommendations rather than another static report.
Business impact

Give every Eloqua campaign review a clearer optimisation story

Improve CTA prioritisation.
Simplify campaign conversations with stakeholders.
Identify content that competes for attention.
Strengthen creative recommendations with evidence.
Make campaign learning easier to reuse.
Support continuous optimisation across the email programme.
Where teams use it

Practical use cases

Nurture campaigns

Review which messages and actions engage customers throughout longer journeys.

B2B campaigns

Understand how prospects interact with content-heavy or multi-offer communications.

Event and webinar emails

See which sections and registration CTAs generate attention.

Campaign retrospectives

Use visual evidence to improve future campaign planning.

Why CRMx

Move from reporting to understanding

CRMx is designed to help teams understand the customer behaviour behind the metric, communicate it clearly and use it to make the next experience better.

Built around the need for clearer visual email reporting.
Designed to support campaign optimisation, not just measurement.
Helps translate engagement data into a language creative teams can use.
Can support a broader CRMx behaviour intelligence strategy over time.
Frequently asked questions

Questions teams ask before getting started

Is CRMx available for every Oracle Eloqua environment?

A technical compatibility assessment is required before implementation.

What happens during the compatibility assessment?

CRMx confirms that the required environment and campaign setup are suitable for the solution and agrees the implementation approach with your team.

Does CRMx replace Eloqua reporting?

No. CRMx adds a visual optimisation layer that complements your existing reporting and campaign processes.

Bring visual campaign intelligence into your Eloqua optimisation process

Book a CRMx technical compatibility assessment and see how Email Heatmap Intelligence could support your Eloqua programme.