Top 5 Email Heatmap Metrics to Boost Your Campaign Performance

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Top 5 Email Heatmap Metrics to Boost Your Campaign Performance

23 Jul 2025

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In 2025, high-performing marketers don’t just rely on open rates and CTR—they unlock real insights with email heatmaps. CRMx Heatmap Intelligence gives you the power to see what’s working and what’s not with every campaign. This blog covers the top five email heatmap metrics you need to monitor to improve engagement and performance across devices.

1. Click Density


Click density shows where users interact most in your email. CRMx visualizes hot and cold zones so you can:



  • Place CTAs in high-engagement areas

  • Rearrange content blocks based on user interest

  • Reduce distractions by removing ignored links



Discover your click hotspots. Request a Demo and see how CRMx boosts engagement.



2. Scroll Depth


Scroll depth tracks how far recipients go before stopping. If your CTA is at the bottom and users don’t scroll, it’s ineffective. CRMx lets you:



  • Place high-impact elements above drop-off points

  • Cut unnecessary length in long emails

  • Adapt design for mobile-first readers



Want to know where your users stop scrolling? Contact Us to explore CRMx’s scroll mapping features.



3. Device-Specific Behavior


Mobile and desktop users behave differently. CRMx separates metrics by device so you can:



  • Optimize layout for each screen

  • Detect hidden or broken elements on mobile

  • Make UX adjustments with precision


4. Link Performance Map


This metric shows how each link performs within the same email. It’s more insightful than just CTR. CRMx helps you:



  • Compare image vs button vs text link performance

  • Test placements with A/B overlays

  • Optimize every clickable section


5. Engagement Clarity Score


Exclusive to CRMx, this score analyzes user behavior patterns to rate how intuitive and engaging your email layout is. Use it to:



  • Spot confusing layouts or cluttered design

  • Measure impact over time

  • Improve clarity across multiple templates



See your Clarity Score now— Request a Demo of CRMx Heatmap Intelligence today.



Why CRMx Is the Best Email Heatmap Software for 2025


CRMx delivers detailed, real-time, and device-optimized insights that plug seamlessly into Salesforce Marketing Cloud and major ESPs. With advanced visualizations, intuitive dashboards, and AI-driven suggestions, it’s built for modern performance marketers.



  • Live heatmap rendering

  • Custom click zone tracking

  • Campaign-by-campaign engagement clarity



Maximize performance, increase conversions, and improve every send. Request a Demo or Contact Us to learn more.





CRMx lets you track, visualize, and act on metrics that matter most in 2025. Focus on real behavior, not vanity metrics. Clicks, scrolls, clarity, and performance—brought together under one platform built for marketers like you.


Let CRMx lead the way in behavior-driven marketing.


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