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23 Jul 202521 Aug 2025
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Omnisend is built for e-commerce marketing automation — helping brands send emails, SMS, and push notifications, plus build product-driven landing pages that convert.
But while Omnisend shows you sales, clicks, and sign-ups, it doesn’t explain why shoppers engage with certain elements and ignore others.
That’s where CRMx heatmaps and session recordings provide the missing piece. By mapping every click, scroll, and move on your Omnisend landing pages, CRMx helps you optimize for higher conversions.
Omnisend reports give you:
Click-throughs
Purchases
Sign-up rates
But these numbers don’t reveal:
Which product images or CTAs draw the most attention
Where customers drop off before checkout
How far shoppers scroll before abandoning
What distracts users from completing a purchase
For e-commerce, these blind spots can cost thousands in lost revenue.
CRMx overlays behavioral insights directly on your landing pages:
Click Heatmaps – See which buttons, banners, or products get the most clicks
Move Heatmaps – Track mouse movement to find where attention lingers
Scroll Heatmaps – Measure how deep shoppers go before leaving
With this, you can instantly identify:
✔ CTAs hidden too low on the page
✔ Products people view but don’t click
✔ Content sections that drive abandonment
Heatmaps give you patterns. Session recordings show individual stories.
With CRMx session replays for Omnisend pages, you can:
Watch how shoppers navigate before buying
Spot hesitation before adding to cart
Catch rage-clicks on unlinked elements
Compare mobile vs. desktop purchase paths
These insights uncover friction points that standard analytics miss.
For online stores using Omnisend, CRMx delivers a visual optimization layer that boosts results:
Increase Conversions – Place “Add to Cart” buttons where customers engage most
Improve Product Layouts – See which images keep shoppers scrolling
Reduce Drop-Offs – Spot where users abandon and fix layout issues
Smarter A/B Testing – Validate changes with heatmap visuals
Boost Mobile Sales – Compare engagement across devices
An apparel brand used CRMx heatmaps on their Omnisend holiday campaign landing page.
Scroll heatmaps showed that most users never reached the CTA placed below product reviews.
Session recordings revealed shoppers hovered around lifestyle images instead.
After moving the CTA just under the images and adding a sticky “Shop Now” button:
Conversions rose by 29%
Cart abandonments dropped by 21%
Mobile engagement improved significantly
Unlike standard analytics, CRMx gives you:
Visual heatmaps (click, move, scroll)
Session recordings of real shopper journeys
A/B heatmap comparisons for campaigns
Segmentation filters by product, device, and campaign
With CRMx, Omnisend landing pages don’t just generate clicks — they maximize revenue opportunities.
Omnisend helps you build and automate powerful e-commerce campaigns.
CRMx makes them perform better.
By pairing automation with visual heatmap insights, you can build shopping experiences that drive more sales, reduce drop-offs, and keep customers engaged.
📩 Want to unlock higher e-commerce conversions? Request a CRMx Demo today.