Built exclusively for Salesforce Marketing Cloud teams, CRMX turns raw click data into visual email intelligence that helps campaign managers optimise faster and with confidence.
Email-first heatmap intelligence for campaign managers - with CloudPages insights when you need them.
Visualise exactly where subscribers click inside Salesforce Marketing Cloud emails - across CTAs, images, and content blocks.
Compare Salesforce Marketing Cloud email variants visually to see which design, CTA, or layout truly performs better.
Turn raw SFMC click data into ranked insights - including click order, engagement strength, and time-to-click.
Understand how users interact with Salesforce Marketing Cloud CloudPages using click and scroll heatmaps.
Replay real CloudPages sessions to identify friction, confusion, and drop-off points beyond clicks.
Export email and CloudPages heatmap insights to Excel, PDF, or share directly with stakeholders.
Connect your Salesforce Marketing Cloud account and instantly see SFMC email heatmaps - plus CloudPages heatmaps and recordings when needed.
Once you’re onboarded, the CRMX team securely connects your Salesforce Marketing Cloud account to enable email heatmap visualisation, click performance analysis, and reporting.
Find any SFMC email instantly. Filter by date range and journey version to analyse the right send.
See exactly where subscribers click across CTAs, images, and content blocks - so you know what’s working and what’s ignored.
Compare two SFMC emails visually to understand why one version won - not just that it won.
Track CloudPages clicks, moves and scroll depth, and watch session recordings to identify friction after the email click.
CRMX offers Salesforce Marketing Cloud Email Heatmaps, CloudPages Heatmaps, and Session Recordings as independent services. Choose one, combine multiple, or enable all - each service is priced separately based on your requirements.
CRMX is primarily built for Salesforce Marketing Cloud Email Heatmap Intelligence. It helps CRM and campaign managers visually understand how subscribers interact with email content, CTAs, and layouts inside SFMC.
Yes. In addition to SFMC email heatmaps, CRMX offers CloudPages heatmaps and session recordings to analyse post-click behaviour after users land from emails.
Yes. CRMX provides Salesforce Marketing Cloud Email Heatmaps, CloudPages Heatmaps, and Session Recordings as independent services. Customers can enable one service, combine multiple, or use all three - each service is priced separately.
Yes. CRMX website heatmaps and session recordings work across any website, CMS, or marketing automation landing pages - including WordPress, Shopify, Magento, HubSpot, Marketo, Eloqua, and custom-built platforms.
Creating a free CRMX account gives you access to the platform and dashboard. Email Heatmap, Web Heatmap and Session Recording services are enabled by the CRMX team after on-boarding and implementation.
Yes. CRMX is actively evolving based on customer feedback and Salesforce Marketing Cloud roadmap updates. New capabilities, enhancements, and performance improvements are regularly introduced as part of the service.
CRMX provides ongoing customer support, including issue resolution, guidance on interpreting heatmap insights, and best-practice recommendations for Salesforce Marketing Cloud email optimisation. Services are scoped and priced individually based on your selected capabilities.
